Last updated: 18 September 2026
This Privacy Policy explains how Gifted Hive (“we”, “us” or “our”) collects, uses and protects your personal information when you visit our website at giftedhive.com (the “Site”) or interact with our services, events, shop and donations. By using the Site, you agree to the practices described in this policy.
1. Who we are
Gifted Hive is a collective based in Accra, Ghana, that nurtures and showcases gifted high school and university students. If you have any questions about this policy or your personal information, you can contact us at info@giftedhive.com.
2. Information we collect
We collect information in the following ways:
- Information you give us. When you contact us, join our community, register for an event, leave a comment, make a purchase in our shop or make a donation, you may provide your name, email address, telephone number, message content and, where relevant, delivery and payment-related details.
- Information we collect automatically. When you visit the Site, we may collect technical information such as your device and browser type, pages viewed and general usage data, through cookies and similar technologies, subject to your consent.
3. How we use your information
We use your information to respond to your enquiries, manage your participation in our community and events, process orders and donations, improve the Site and our services, send you information you have requested, and comply with our legal obligations. We only use your information for the purposes for which it was provided, or for closely related purposes.
4. Cookies and analytics
The Site uses cookies to help it function and, with your consent, to understand how visitors use the Site through analytics tools such as Google Analytics. When you first visit the Site, you can accept or decline non-essential cookies through our consent banner. You can also control cookies through your browser settings. For more detail, please see our Cookie Policy.
5. Payments
Payments for shop purchases and donations are processed by trusted third-party payment providers. We do not collect or store your full card details on our own servers. Any payment information you enter is handled directly by the relevant payment provider in accordance with their own privacy and security policies.
6. Sharing your information
We do not sell your personal information. We may share it with service providers who help us operate the Site and deliver our services (for example, hosting, email delivery, payment processing and analytics providers), and only to the extent necessary for them to perform those services. We may also disclose information where required by law or to protect our rights, users or the public.
7. Third-party links and embedded content
The Site may contain links to, or content embedded from, other websites and services. Those third parties may collect information about you and are governed by their own privacy policies, which we do not control. We encourage you to review the privacy policies of any third-party sites you visit.
8. Data retention
We keep personal information only for as long as is necessary for the purposes described in this policy, or for as long as required by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.
9. Data security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Your rights
Depending on your location and applicable law, you may have the right to access, correct, update or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, please contact us at info@giftedhive.com. If you left comments on the Site, you can request an exported file of the personal data we hold about you, or ask that we erase it, except where we are required to keep it.
11. Young people
We work with high school and university students, and some of the people we engage with may be under the age of 18. Where we knowingly collect personal information from a young person, we do so with appropriate care and, where required, with the consent of a parent or guardian. If you believe a young person has provided us with personal information without appropriate consent, please contact us and we will take reasonable steps to remove it.
12. International users
We are based in Ghana, and your information may be processed in Ghana or in other countries where our service providers operate. By using the Site, you understand that your information may be transferred to and processed in countries whose data-protection laws may differ from those of your own country.
13. Changes to this policy
We may update this Privacy Policy from time to time. Any changes take effect once published on this page, and the “Last updated” date above indicates when the policy was last revised. We encourage you to review this page periodically.
14. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: info@giftedhive.com
- Phone: +233 243 240 229